Amazon’s Fire TV Stick, the streaming device that facilitates access to services such as Netflix, YouTube, and Spotify, is a great tool for those who demand excellent streaming capabilities. However, sometimes, it can exhibit various errors, such as freezing while streaming and not turning on.
While basic errors can be solved by a simple restart, severe issues need advanced solutions like resetting the device and clearing the cache. This article delves into both primary solutions and advanced fixes. Let’s get started.
Amazon Fire TV Stick Overview
The Fire TV Stick is an easy-to-use streaming device that provides popular streaming & TV services, turning your normal TV with HDMI support into a Smart TV. It is a portable and convenient device, and the specifications include:
- Quad-core 1.7 GHz processor.
- 8 GB of internal storage.
- Supports Wi-Fi 802.11a/b/g/n/ac.
- Bluetooth 5.0 and Bluetooth Low Energy.
- Alexa voice control support is available.
- Offers cloud storage.
- Supports all the popular video and audio formats
How to Fix a Fire TV Stick? Primary Solutions
To use the Fire TV Stick properly, you will need an HDMI-enabled TV, a stable internet connection with at least 25 Mbps speed, and an Amazon account. Any errors related to these requirements will cause trouble. Also, there are errors caused by other factors. However, some primary measures can be taken to solve most of these issues. Here are the things you should do first if you encounter any such issues:
1. Restart the Fire TV Stick
A simple restart can solve almost all the temporary errors in the Fire TV Stick. It is a common solution that demands no effort at all. To do this easy fix,
- Open Fire TV and access the “Settings” menu.
- Tap “My Fire TV” and “Restart”.
2. Update the Fire TV Stick
If you are using an older version of the Fire TV Stick, it can create various issues, including security errors. Updating your device is a must for smooth working and security. To update,
- Access “Settings” and navigate to “My Fire TV”.
- Tap “About” and click “Check for System Update”.
- If a new version is available, the “Install Update” option will appear.
- Tap “Install Update,” and then restart the device after the process is complete.
3. Check the Power & HDMI Source
As a device without any physical power button, it works by simply plugging into the power source and the HDMI 2.0 port of the TV. So, if any error occurs in which the device fails to turn on, check whether your power and HDMI cables are properly plugged in.
4. Check Internet Connection
Ideally, the Amazon Fire TV Stick requires 40 Mbps or more to function smoothly. However, it can also run with at least 25 Mbps, but going below this threshold can interrupt the flow. Make sure that you have a stable Wi-Fi connection if you are facing errors. An easy process is to check your WiFi’s condition by connecting it to your smartphone or any other device.
5. Check the Battery of the Remote
Sometimes, the issue will be with the Fire TV Remote. In that case, replace your batteries. If it is not working after the replacement, check your warranty and replace the remote.
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Advanced Troubleshooting Solutions for Fire TV Stick
If the above solutions did not work, you can try advanced processes such as factory reset and clearing the cache. Detailed instructions for both processes are given below.
1. Factory Reset
This process will delete all the data, such as custom settings, pairing details, and passwords. So, use this solution as a last resort, only if other solutions are not working.
- Press and hold the “Back” button and the right side of the navigation circle on your Fire TV Stick remote at the same time.
- Hold for 10 seconds and choose “Continue”. If you don’t select for a few seconds, the device will start resetting automatically.
- Wait a few minutes for the reset to complete. Don’t forget to keep the device plugged in.
- After the reset, the device will return to the factory default settings. Don’t forget to re-pair the device with the remote.
2. Clear Cache
Usually, the device will clear the cache of an app if it is unused for more than 30 days. However, a manual clearing will help your device run smoothly, especially if it is low on storage.
- Open your Fire TV and access “Settings”.
- Visit “Applications”. Scroll down and tap “Manage Installed Applications.”
- Applications will appear, and choose one from them, particularly the one that takes up so much storage space.
- Hit the rewind button, which will start the cache-clearing process. Or else tap “Clear Cache”.
- Confirm the “Clear Cache” and restart the device.
Concluding Thoughts
Fire TV Stick, since its release, has been getting positive reviews from the majority of users, and only a minimal number of users report errors. Most of these errors can be solved by the customers using the above instructions, without replacing the device. If you have any further doubts regarding the Fire TV Stick, you can ask in the comments section or connect with us.
